'That’s my dealbreaker': Tom's Guide readers sound off on iPhone Duo trade-offs — and if they'll buy

The iPhone Duo has sparked a wave of intense debate among tech enthusiasts and everyday consumers alike. While early adopters are eager to pre-order Apple’s much-anticipated first foldable phone, critics are vocal about the compromises required to own a $2,000 device. Tom’s Guide global editor-in-chief Mark Spoonauer recently analyzed the major trade-offs of the Duo, pointing out concerns regarding its camera system, lack of Face ID, weight, battery life, and steep price tag. Following his analysis, hundreds of readers chimed in across YouTube and Reddit to share their perspectives, revealing a deeply divided audience.

The Camera Debate: Is Top-Dollar Worth Subpar Zoom?

One of the most contentious points centers on the Duo's camera capabilities. Unlike the iPhone 18 Pro Max—which costs significantly less and features cutting-edge additions like a variable aperture—the iPhone Duo lacks a telephoto lens. This omission means zoomed-in photos will lack the clarity found on traditional flagship models.

Reactions from readers were mixed. Some argued that expecting a top-tier camera setup on a folding device is unrealistic, emphasizing that foldables are built primarily for multitasking, productivity, and media consumption rather than professional-grade mobile photography. Conversely, many users expressed frustration, noting that paying $2,000 should inherently guarantee a high-end camera system. For photography enthusiasts, this omission serves as an ultimate dealbreaker.

Touch ID vs. Face ID: A Welcome Return or a Step Backward?

Due to physical space constraints within the foldable form factor, Apple omitted Face ID on the iPhone Duo, opting instead for a side-mounted Touch ID sensor. While this feels like a nostalgic throwback to older iPhone models, reader opinions on the change varied wildly.

Many users welcomed the return of fingerprint recognition, particularly for early morning unlocks or instances where facial recognition struggles—such as wearing sunglasses or dealing with varying lighting. However, others cited convenience and accessibility concerns, noting that reliance on a physical sensor can be tedious for users with mobility issues or arthritis. Fortunately, many Apple Watch owners noted that automatic unlocking via their wearables mitigates this concern entirely.

Battery Life Expectations vs. Reality

Battery endurance also came under scrutiny, with Apple estimating the iPhone Duo provides roughly 24 hours of normal use compared to the Pro Max's 30 hours. For video playback, the gap widens more noticeably. While some users worried about stamina during heavy multitasking sessions, others dismissed the concern, pointing out that few people realistically consume non-stop video playback for over 30 hours in a single day.

The Verdict: Two Devices in One?

Ultimately, purchasing the iPhone Duo comes down to weighing compromises against utility. For consumers looking to streamline their tech ecosystem by combining a phone and a tablet into a single folding device, the trade-offs may be well worth the investment. As pre-orders roll out, the market will decide whether Apple's $2,000 gamble pays off.